How many attempts will I have to pass the online exam?

You are allowed two attempts to pass the exam. After that, a $50 retest fee applies for each additional attempt.

How can I access my Spinning® Instructor Certificate?

Once you have completed the Certification course and passed the online exam, you will be able to download your certificate through your SpinU account certifications tab.

I got certified a long time ago and don't have a SpinU account. How can I get a copy of my certificate?  

Please email education@spinning.com with your full name and certification date. We'll resend your certificate.

As an employer, how can I verify that an instructor's certification is current? 

Please have the instructor email us at education@spinning.com with permission to release their information to you. 

How do I become a Level 2 (Advanced) or a Level 3 (Elite) certified Spinning® Instructor?

When you earn your first Spinning® Instructor Certification, you will have Level 1 status. When you complete a subsequent certification, you will advance to the next level. Read all about the different certifications.

What is the difference between Spinning® Instructor Certification and SPIN® membership? 

Spinning® Instructor Certification is the credential you earn after completing a Spinning® Instructor Certification course. This certification is valid for two years. 

SPIN® membership is an annual benefits program. SPIN® gives you ready-made class playlists and profiles, continuing education, video resources and a subscription to the Spinning® Indoor Cycling app all for one low membership fee. 

Why is the virtual course only 4 hours while the in-person course is 9 hours?  

The virtual training is shorter than the in-person training because for the 4-hour virtual Zoom portion, the Master Instructor will present key lessons like safety and bike setup, form and technique, heart rate training, basic power-based training, class design and presenting skills. After that, the attendees complete rides and other lessons with online videos in their own time.  

Altogether, the amount of course time, the course content, and the certification that's achieved are the same for all three formats: in-person, virtual and online. 

How can I find out if there is a certification course near me? 

Visit the Find a Training page to view available training dates offered in-person and virtually.  Don't want to wait? You can also sign up for an Online Certification to start right away and complete the course on your own schedule. To stay in the know for future dates and special offers, sign up to receive Spinning education emails. 

What materials are included in the course? 

Your learning experience will include the instructor manual, videos, reading assignments, quizzes and practice activities all designed to give you the knowledge, skills and confidence to start creating and leading classes.  

You'll need access to a bike for the rides, but if you don't have one at home, you have the flexibility to complete all the coursework and the exam first. The on-the-bike portion can be completed afterward. A heart rate monitor is also strongly recommended. 

Do I need a bike to take an online or virtual certification course? 

A bike is not required—but it's helpful. You'll get the most out of the course if you have access to a Spinner® bike, especially for learning setup and riding technique. But you can still complete the course by watching the videos and completing the learning activities and then complete the on-the-bike portions when you have access to a bike. 

Is the certification valid outside of my home state or country? 

Yes, the Spinning® Instructor Certification is globally recognized, so you can teach at any Official Spinning® Facility on the planet! However, should you relocate or decide to teach in a different country, be mindful to research the local government and health ministry regulations to determine if any additional certification requirements are needed. 

What is the refund or cancellation policy? 

For information about our education refund/cancellation policy, please see this page. 

Do you offer discounts or payment plans? 

We are proud to offer several ways to make certifications more accessible.  

SPIN® Members: Your discount is automatically applied at checkout – no code needed. 
Military/Student/YMCA Members: Please email valid proof of status (e.g. ID or enrollment verification) to education@spinning.com to receive your exclusive discount code. 
Payment Plans: We partner with Affirm to offer flexible payment options. Just choose Affirm at checkout and you will instantly receive your payment plan choices. 

How long do I have access to the training material? Can I rewatch or revisit the training material later?

Course access to the training material does not expire. You get lifetime access and can rewatch and revisit the material as much as you'd like after completing the course. The Instructor Manuals that come with each certification are very comprehensive, and you'll find the information very useful for years to come. 

How do I change the last name or email address on my account? 

You can manage your account details by logging into your SpinU account and navigating to the Accounts Details tab, then select Edit on the section you would like to update. 

Why are the course videos not being marked as complete after viewing? 

As long as you watch the entire video, it will be marked complete. You don't have to watch it all in one sitting, though. If you stop and come back to the course, just click Resume on the video, and it will pick up where you left off. 

How can I get help logging into SpinU?   

If you need technical assistance with the SpinU website (logins, passwords, merging accounts, etc.) please contact the Inspire360 support team at support+spinu@inspire360.com. 

What is the difference between Spinning® Instructor Certification and SPIN® membership?

Spinning® Instructor Certification is the credential you earn after completing a Spinning® Instructor Certification course. This certification is valid for two years.

SPIN® membership is an annual benefits program. SPIN® gives you ready-made class playlists and profiles, continuing education, video resources and a subscription to the Spinning® Indoor Cycling app all for one low membership fee.

If I'm a SPIN® member, how can I access my benefits?

You can manage your renewal settings and payment methods by logging into your SpinU account. To cancel, simply navigate to the Subscriptions tab, find the membership and click the gear icon on the right side of the page. From the dropdown menu, select "Disable Auto Renew." 

SPIN® Membership will auto-renew and charge your payment method at the end of each term unless you disable auto renew.

How do I manage or cancel my SPIN® Membership?  

Just click Membership from the SpinU menu. If your membership is current, you'll see a membership portal page with details and links to access your free course, monthly profiles, discounts and more!