How many attempts will I have to pass the online exam?

You are allowed two attempts to pass the exam. After that, a $50 retest fee applies for each additional attempt.

Do I need to pass the exam in order to begin teaching?

This is at the discretion of the facility where you work, but we recommend that you earn your certification before you begin teaching. It's also a good idea to earn your CPR/AED/First Aid certification as well. However, we suggest you work with an experienced Certified Spinning® Instructor until you are certified and ready to teach on your own.

How can I access my Spinning® Instructor Certificate?

Once you have completed the Certification course and passed the online exam, you will be able to download your certificate through your SpinU account certifications tab.

I got certified a long time ago and don't have a SpinU account. How can I get a copy of my certificate?  

Please email education@spinning.com with your full name and certification date. We'll resend your certificate.

As an employer, how can I verify that an instructor's certification is current? 

Please have the instructor email us at education@spinning.com with permission to release their information to you. 

How do I become a Level 2 (Advanced) or a Level 3 (Elite) certified Spinning® Instructor?

When you earn your first Spinning® Instructor Certification, you will have Level 1 status. When you complete a subsequent certification, you will advance to the next level. Read all about the different certifications here.

What is the difference between Spinning® Instructor Certification and SPIN® membership? 

Spinning® Instructor Certification is the credential you earn after completing a Spinning® Instructor Certification course. This certification is valid for two years. 

SPIN® membership is an annual benefits program. SPIN® gives you ready-made class playlists and profiles, continuing education, video resources and a subscription to the Spinning® Indoor Cycling app all for one low membership fee.

Why are the course videos not being marked as complete after viewing? 

As long as you watch the entire video, it will be marked complete. You don't have to watch it all in one sitting, though. If you stop and come back to the course, just click Resume on the video, and it will pick up where you left off.  

What is the difference between Spinning® Instructor Certification and SPIN® membership?

Spinning® Instructor Certification is the credential you earn after completing a Spinning® Instructor Certification course. This certification is valid for two years.

SPIN® membership is an annual benefits program. SPIN® gives you ready-made class playlists and profiles, continuing education, video resources and a subscription to the Spinning® Indoor Cycling app all for one low membership fee.

If I'm a SPIN® member, how can I access my benefits?

You can manage your renewal settings and payment methods by logging into your SpinU account. To cancel, simply navigate to the Subscriptions tab, find the membership and click the gear icon on the right side of the page. From the dropdown menu, select "Disable Auto Renew." 

SPIN® Membership will auto-renew and charge your payment method at the end of each term unless you disable auto renew.  

How do I manage or cancel my SPIN® Membership?  

Just click Membership from the SpinU menu. If your membership is current, you'll see a membership portal page with details and links to access your free course, monthly profiles, discounts and more!

How do I change the last name or email address on my account? 

You can manage your account details by logging into your SpinU account and navigating to the Accounts Details tab, then select Edit on the section you would like to update.