Cancellation Policy

Can I cancel my enrollment in an online course? You may cancel your enrollment in an online course and receive a refund within 48 hours of your purchase. Your enrollment and access to all materials and continuing education credits will be removed from your account.

Can I cancel or reschedule a workshop I'm signed up for? You can cancel or reschedule your workshop reservation up to 96 hours (4 days) prior to the workshop without penalty. If you cancel or reschedule within 96 hours (4 days) of the workshop, a $50 cancellation or rescheduling fee will apply.

What happens if I'm a no-show? ? If you cannot attend a workshop for whatever reason, it is very important that you contact us in advance. If you do not attend a workshop for which you are registered for, and you do not contact us to cancel or reschedule a minimum of 96 hours (4 days) in advance, you will be considered a "no-show" and will forfeit all registration fees paid for that workshop; no refunds/credits will be issued. If you attend a portion of your training and chose not complete your pathway, no refunds will be issued. If you decide to transfer to another training a rescheduling fee of $50 will apply. If you wish to attend the full training again, additional fees will apply. Please contact education@spinning.com for more information on our fees. For conferences, tradeshows and all other events (such as WSSC, WSX, PES, etc.), please refer to the cancellation/refund policies associated with that specific event.

What happens if Mad Dogg Athletics cancels a workshop? Mad Dogg Athletics strives to hold all workshops as scheduled, at the same location, and on the originally scheduled date(s) and times. A small percentage of workshops, however, are postponed due to low enrollment, or sometimes workshops must be postponed or relocated due to inclement weather or other unforeseen circumstances. Therefore, we highly recommend that you do not commit to non-refundable travel accommodations or any other arrangements that would result in financial loss due to a cancellation of a training.

We are committed to providing the best training possible as well as an enjoyable experience, and we know that changes in plans can be inconvenient. We will make every effort to keep changes to a minimum, and we appreciate your understanding when changes are unavoidable. In the event of a change, we will communicate the information to each person registered, and we will provide assistance with transferring to a workshop at a new date and time. If you are not able to attend a rescheduled or an alternative workshop, you may request a refund of your workshop registration fee.

Mad Dogg Athletics, Inc. is not responsible for travel and/or personal expenses for any training, workshop or event hosted by Mad Dogg Athletics, Inc. or its affiliates. There are specific types of expenses which are considered to be personal and are therefore not reimbursable. Travelers should choose the least costly method of transportation that meets the traveler's scheduling needs.