Can I cancel my enrollment in an online course? You may cancel your enrollment in an online course and receive a refund within 48 hours of your purchase. Your enrollment and access to all materials and continuing education credits will be removed from your account.
Can I cancel or reschedule a workshop I'm signed up for? You can cancel or reschedule your workshop reservation up to 96 hours (4 days) prior to the workshop without penalty. If you cancel or reschedule within 96 hours (4 days) of the workshop, a $50 cancellation or rescheduling fee will apply.
What happens if I'm a no-show? If you cannot attend a workshop for whatever reason, it is very important that you contact us in advance. If you do not attend a workshop for which you are registered for, and you do not contact us to cancel or reschedule a minimum of 96 hours (4 days) in advance, you will be considered a "no-show" and will forfeit all registration fees paid for that workshop; no refunds/credits will be issued. If you attend a portion of your training and choose not complete your pathway, no refunds will be issued. If you decide to transfer to another training, a rescheduling fee of $50 will apply. If you wish to attend the full training again, additional fees will apply. Please contact education@spinning.com for more information on our fees. For conferences, tradeshows and all other events (such as WSSC, WSX, PES, etc.), please refer to the cancellation/refund policies associated with that specific event.
Auto Renewal: Your membership will automatically renew at the end of each term unless you disable auto-renew in your account settings.